Monitoring and Alerting

• Alert on SLIs or SLOs
• Turn off all the other alerts

Observability

• Three different things to observe
  • Logs
  • Metrics
  • Traces
• Monitoring system with High level failures which navigates to
  • Logs
  • Metrics
  • Traces

Incident Mangement

• Clear cut Ways of Working defined by SRE.
• Following Roles are available to deal the situation
• Incident Commander Role is allocated when the incident is recorded.
• Incident Commander has following activiteis
  • Plan the Work to Resolve incident or delegate to Planning Lead (New Role create for incident)
  • Do Operations to Resolve or delegate to Operations Lead (New Role create for incident)
  • Make necessary Communications or delegate to Communications Lead (New Role create for incident)
  • Once the incident is resolved Create Postmortem Documnet