Navigate to Azure Monitor
- Rather than individually looking at metrics/logs of resources, the central azure monitor can be used
Alert Workflow
- Azure Alerts help in
- Sending Notification
- Sending alerts to your existing ITIL Tool (Service Now/Rememdy/JIRA)
- Take Actions like start/restart/stop/scale vms using Automation Run books
- Call code hosted on Azure Functions
- Call the Workflows created using Azure Logic Apps
- Call external web app using Webhooks (Secure)
Logs in Azure
- In Azure just like metrics, logs are also collected.
- Logs can be queried, For this we need to understand kusto query language(kql) Refer Here
- Writing KQL with SQL Experience is simple Refer Here
- For experimenting navigate to here and build some kql queries
- Refer Here for log alerts
IT Service Management Connector
- Azure Monitor can connect to IT Service Management tools using Connector IT Service Management Connector
- As of now the following Service Management Tools can be connected
- Service Now
- Provance
- System Center Service Manager
- Refer this section for IT Ticketing Solutions
