Alerts

• Avoid Noisy Alerts
• Alert on SLI’s, SLOs and SLAS
• To make alerts meaniful make your monitoring system Observable

Observability

• Three Pillars of Observability
  • Structured Logs
  • Metrics
  • Traces

Incidents

• Create a role called as Incident Commander

• Incident Command Appoints Operations Lead

• Incident Command Appoints Communications Lead

• After incident is resolved, Incident Commander is responsible for sharing a Post-Mortem Report after conducting Retrospection.

Some Important Metrics

• MTTF (Mean Time To Failure)

• MTBF (Mean Time Between Failures)

• MTTR ( Mean Time To Resolve)

• Refer Here for Slideshow of SRE